Complain Form - Received Wrong Item

Complain Form – Received Wrong Item

Dear valued customer,

We understand the frustration of receiving the wrong item. We apologize for the inconvenience caused. Rest assured, we will give my level best to accommodate you with your issues. Thus, seeking your cooperation to provide us some details.

Notify us within 72 hours of delivery.

Read More: https://ifmal.com/return-refund/

Details of Parcel

Order ID *

Example: #HQ123456

Tracking No. / Ref. of Delivery Order

Photo(s) of Consignment Note (CN) *

Click or drag a file to this area to upload.

Photo(s) showing product upon shipping which includes the CN attached.

Photo(s) of External Packaging *

Click or drag files to this area to upload. You can upload up to 4 files.

Photo(s) showing the external packaging of the parcel which includes the CN attached.

Details of Wrong Item Received

Item Received *

Quantity Received *

Photo(s) of Wrong Item *

Click or drag files to this area to upload. You can upload up to 4 files.

Photo(s) showing the internal packaging of the parcel which includes the wrong item received.

Details of Actual Item Ordered

Actual Item Ordered 1 *

Quantity *

Actual Item Ordered 2

Quantity

Comment (optional)

Details of Customer

Full Name *

Email Address *

Email Address

Telephone No. *

Account Bank Details

Only if the refund option is chosen.

Account No. *

Beneficiary Bank *

Beneficiary Name *

Name

Complain Form – Received Wrong Item